AI-Powered Call QA

Monitor 100% of Your Calls. Automatically.

Voxiq is the AI-powered quality assurance platform for call centers. Every call scored. Every compliance risk flagged. Every agent coached — automatically.

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Trusted by 200+ call centers
Live Analysis
Call #47,291 — Inbound
LIVE
Audio Signal
92
Quality
87
Sentiment
96
Compliance
Upsell keyword detected: "upgrade"+2.1s
Tone shift — agent energy dropping+18s
100%
Call Coverage
< 2min
Analysis Time
97%
Accuracy Rate
40%
QA Cost Reduction
The Problem

Your QA team can't hear everything.

Traditional quality assurance leaves most of your calls unmonitored — creating blind spots that multiply every day.

1–5%
Of calls are ever reviewed

Manual QA teams can only sample a fraction of calls, missing agent failures, compliance violations, and coaching opportunities.

$2.4M
Avg. cost of a compliance violation

Undetected missed disclosures, improper scripts, and banned language lead to regulatory fines and serious legal exposure.

68%
Of agents get delayed feedback

Without real-time monitoring, agents repeat the same mistakes for weeks before receiving corrective guidance.

The Solution

AI that listens to every call — so nothing slips through.

Voxiq processes every call through a multi-layer AI pipeline, surfacing insights in under 2 minutes, at any scale.

01
💬

Sentiment Analysis

Track emotional tone across every call. Detect frustration, confusion, and satisfaction in real time.

02
🛡️

Compliance Monitoring

Automatically verify required disclosures, banned phrases, and regulatory scripts on every single call.

03
📊

Performance Scoring

Multi-dimensional scores for communication, resolution, empathy, and adherence to best practices.

04
🎯

Keyword Detection

Flag competitor mentions, upsell opportunities, churn signals, and custom keywords automatically.

Key Features

Everything your QA team needs.

Built for call centers that take quality seriously — from SMB to enterprise.

100% Call Coverage

Every single call — inbound, outbound, blended — automatically transcribed and analyzed. No sampling. No blind spots.

Automated Scoring

Multi-dimensional quality scores delivered minutes after each call. Fully configurable rubrics matched to your standards.

Agent Coaching

Personalized coaching reports for every agent. Highlight strengths, identify patterns, and deliver targeted feedback at scale.

Compliance Alerts

Real-time notifications for compliance violations. Custom alert rules, escalation paths, and audit-ready reporting.

Pricing

Simple, transparent pricing.

Start your 14-day free trial. No credit card required.

Starter
$299/mo
Up to 1,000 calls/mo

Perfect for growing teams getting started with automated QA.

  • 100% call transcription
  • Automated quality scoring
  • Basic compliance alerts
  • 7-day call archive
  • Email support
Start Free Trial
Most Popular
Growth
$799/mo
Up to 5,000 calls/mo

For scaling call centers that need deeper insights and coaching.

  • Everything in Starter
  • Agent coaching reports
  • Keyword & topic detection
  • Advanced sentiment analysis
  • 90-day archive
  • Priority support
  • Slack integration
Start Free Trial
Enterprise
Custom
Unlimited calls

For large operations with advanced compliance and integration needs.

  • Everything in Growth
  • Custom AI models
  • Real-time alerts & webhooks
  • HIPAA / SOC 2 compliance
  • Dedicated success manager
  • SLA guarantee
  • SSO & custom integrations
Contact Sales
Get Started

Start your free 14-day trial.

No credit card required. Full access to all features. Setup takes under 10 minutes.

No credit card required
Cancel anytime
SOC 2 compliant